Privacy Policy

1. Who We Are

VodphoneInfo operates the website vodphoneinfo.online. We are an independent information resource based at 14 Kensington High Street, London W8 4PT, United Kingdom. Our email address is [email protected]. We are not affiliated with Vodafone Group Plc.

2. What Data We Collect

We collect the following categories of personal data:

• Contact form submissions: When you use the contact form on contacts.html, we collect your name, email address, and the content of your message. This data is transmitted via your email client (mailto link) and is not stored on our servers.
• localStorage data: We use your browser's localStorage to store your cookie consent preference (key: cookieConsent_vodphoneinfo.online). This data is stored locally on your device and is not transmitted to our servers.
• Server logs: Our web hosting provider may collect standard server log data including your IP address, browser type, and pages visited. This data is used for security and performance monitoring only.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Responding to enquiries submitted through our contact form
• Remembering your cookie consent preference to avoid repeatedly showing the consent banner
• Monitoring website security and performance through server logs

We do not use your data for marketing purposes, we do not sell your data to third parties, and we do not use your data for any purpose other than those listed above.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Legitimate interests: Processing contact form submissions to respond to your enquiry; server log monitoring for security purposes.
• Consent: Storing your cookie consent preference in localStorage.

5. Cookies and localStorage

This website uses a single localStorage item to store your cookie consent preference. We do not use tracking cookies, advertising cookies, or analytics cookies. The localStorage item is:

• Key: cookieConsent_vodphoneinfo.online
• Value: "1" (accepted) or "0" (declined)
• Purpose: To remember your consent choice and avoid showing the banner on every page visit
• Storage: Local to your browser; not transmitted to our servers

You can clear this localStorage item at any time through your browser's developer tools or by clearing your browser's site data for vodphoneinfo.online.

6. Data Retention

Contact form submissions are transmitted directly to our email inbox via your email client and are retained for as long as necessary to respond to your enquiry, typically no longer than 12 months. Server log data is retained for up to 90 days. localStorage data persists until you clear your browser data.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of any personal data we hold about you.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request deletion of your data where there is no legitimate reason for us to continue processing it.
• Right to object: You can object to processing based on legitimate interests.
• Right to complain: You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.

To exercise any of these rights, contact us at [email protected].

8. Third-Party Services

This website uses the following third-party services:

• Bootstrap CSS/JS (CDN): Loaded from cdn.jsdelivr.net for styling and interactive components. jsDelivr may collect standard CDN log data. See jsDelivr's privacy policy for details.

We do not use Google Analytics, Facebook Pixel, or any other tracking or advertising services.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data. Our website is served over HTTPS. Contact form data is transmitted via your email client's secure connection. We do not store contact form data on our web servers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of vodphoneinfo.online after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy, contact us at [email protected] or write to us at 14 Kensington High Street, London W8 4PT.